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WEBSITE ORDER

How long does it take to receive my purchase?

Our orders are usually processed and shipped within 1-2 business days, and standard delivery takes 5-6 business days after shipping, depending on your location. You will receive a tracking link once your order has shipped to monitor its progress. If

Does expedited shipping mean fast shipping?

Expedited shipping typically takes 2-3 business days, but this can vary. You can track your order using the link we’ve provided once your order ships. If you have any further questions, please don’t hesitate to reach out through our contact form—we'r

How do I find a missing package that shows as delivered?

Confirm your shipping address: Check the order confirmation email you received after placing your order to verify that the shipping address is correct. If you notice a mistake in the shipping address, please contact us immediately. Look for a deliver

What should I do about late deliveries?

If your delivery is late, here are some steps you can take:. Confirm the estimated delivery date and track your order: Visit our Track a Package page to view your package's tracking status. This tool provides the most up-to-date delivery information.

How can I find a missing item from my package?

If you've received your package but an item shipped is missing, follow these steps:. 1. Check for additional shipments:If you're missing an item from your package, please check our 'Track a Package' page to see if the missing item was part of a separ

What happens if my package is undeliverable?

A package can be marked as undeliverable for various reasons, such as:. The package sustains damage before or during transit. The shipping address is incorrect, incomplete, or has delivery restrictions (e.g., correctional facility). You can update yo

How do I determine shipping rates and times?

Shipping rates and delivery times vary based on the shipping speed and the weight/size of the items you're ordering. Shipping rates are calculated at checkout. We offer free shipping for orders over $50. Our delivery times are 5-6 business days for s

How can I track my package?

We'll send you a tracking information email once your order ships, where you can check the status of your order. Alternatively, you can view your tracking details through our Track a Package page. If you’re unable to find the tracking link or experie