1. Confirm your shipping address: 
   Check the order confirmation email you received after placing your order to verify that the shipping address is correct. If you notice a mistake in the shipping address, please contact us immediately.

2. Look for a delivery notice:
   • Search your mailbox or usual mail drop-off point.
   • Please check the tracking information email we send once your order ships. This email contains a link to your tracking number. Be sure to double-check for any updates from the courier. On the other hand, you can also track your order through this link.

3. Ask household members and neighbors: 
   Someone else may have accepted the package on your behalf.

4. Wait 48 hours: 
   Sometimes packages are marked as delivered up to 48 hours before actual arrival.

5. Check with the carrier: 
   Please check the tracking information email we send once your order ships. This email contains a link to your tracking number, which you can use to find the courier’s information. Visit the carrier’s website or reach out to them directly for more details.

Still missing?

If you’re still unable to locate your package after following these steps, please contact us through our contact form.