What should I do about late deliveries?Updated 7 months ago

If your delivery is late, here are some steps you can take:

1. Confirm the estimated delivery date and track your order: 
   Visit our Track a Package page to view your package's tracking status. This tool provides the most up-to-date delivery information. Be sure to check for any notifications or updates from the courier as well.

2. Confirm your shipping address: 
   Check the order confirmation email you received after placing your order to verify that the shipping address is correct. If you notice a mistake in the shipping address, please contact us immediately.

3. Wait 48 hours for unexpected delays: 
   If your order hasn’t arrived, wait 48 hours as there may be an unforeseen delay. In the meantime, check with the carrier for updates by visiting our Track a Package page.

4. What to do if 48 hours have passed since your estimated delivery date:
   If 48 hours have passed since your estimated delivery date, we sincerely apologize for the delay. Please reach out to us through our contact form, and we'll be happy to assist you in resolving the issue as quickly as possible.

If you have any further questions, please don’t hesitate to reach out through our contact form—we're here to help!