OUR POLICIESUpdated 6 months ago

At Nutratology, we truly value our customers and strive to provide the best experience possible with our brand. We recognize that sometimes, situations don’t go as expected—whether due to individual preferences or occasional issues with your order. That’s why we’re dedicated to making any replacements, returns, or refunds straightforward and stress-free.

Replacements

If your order arrives damaged or incorrect, don’t worry—we’ve got you covered. Please reach out to us via our contact form so we can make it right. No matter the issue, our team is here to provide quick and friendly assistance.

Returns

For hygiene and safety reasons, we are unable to accept returns on any of our products. However, we are fully committed to ensuring your satisfaction with your purchase. If you experience any issues or have concerns, please feel free to reach out to us through our contact form, and our team will be happy to assist you!

Refunds

We aim to address any concerns efficiently and effectively. If you have feedback or need support, please share your thoughts using our feedback form. Your satisfaction is our priority, and we're here to understand and resolve any issues you might encounter.

At Nutratology, our customers are central to everything we do. We’re committed to delivering exceptional service, and every experience with our brand is a reflection of our dedication to your satisfaction. Thank you for choosing us, and we look forward to being part of your health and wellness journey across Canada.